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Shipping and Return Policy

Shipping Policy

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Your Berna's Body Butter is handcrafted and shipped with the utmost care. Orders are processed within 48 hours. Orders placed after 3:00 pm EST Monday-Friday, on weekends, or Federal Holidays will be processed the next business day. This helps minimize your body butter remaining in extreme conditions during the shipping process. Please allow additional time to process orders placed during the holidays and other busy sales periods. 

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You will receive a shipment notification with tracking information as soon as your package ships. We do our best to ship orders quickly, but estimated delivery dates are not guaranteed unless an expedited shipping option is selected on your order. 

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Return Policy

 

We want you to love your Berna's Body Butter. Although all sales are final, please contact us at info@bernasbodybutter.com with your order number and any concerns. Our goal is a positive customer experience for you.

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